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Dealership Operations

Negotiating tips, money-saving tricks, and car buying advice from Your Auto Advocate team of experts.

What is Car Dealer Holdback?

Dealer holdback is an amount of money paid to a car dealership from the manufacturer on each new vehicle they sell. Every automaker offers a different amount, but typically, dealer holdback is a percentage of the MSRP that ranges between 1% and 3%. Dealer holdback is...

F&I Menu Selling: Don’t Fall for It!

You just negotiated and agreed to a car deal. Congratulations! Now isn’t the time to put down your guard … As one sales process ends, another is about to begin. You see, the F&I (finance and insurance) office is where the real money is made in a car dealership....

Craziest Dealership Stories

It's no surprise that working in the auto industry since the 70’s has yielded dozens of crazy stories. Zach asked me to gather together some of my craziest dealership stories in one place. You’ll hear some good ones, some bad ones, and they’re all a sneak peek into...

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