You just negotiated and agreed to a car deal. Congratulations! Now isn’t the time to put down your guard … As one sales process ends, another is about to begin. You see, the F&I (finance and insurance) office is where the real money is made in a car dealership....
Dealership Operations
Negotiating tips, money-saving tricks, and car buying advice from Your Auto Advocate team of experts.
The 4-Square: Don’t Get !@#$%& When Buying a Car
Misdirection is the secret to every magic trick ever created. It's also the secret to the smoothest tricks performed by car salespeople. One classic old-school dealer close is called the 4-square close. It's a specific type of close that's been used for decades and is...
Craziest Dealership Stories
It's no surprise that working in the auto industry since the 70’s has yielded dozens of crazy stories. Zach asked me to gather together some of my craziest dealership stories in one place. You’ll hear some good ones, some bad ones, and they’re all a sneak peek into...
Unethical Car Dealer Practices to be Aware of Before You Buy a Car
Some car dealers do everything they can to be transparent, honest and showcase their integrity. Others do whatever they can to make an extra buck. While we'd love to tell you about all the great car dealers out there, we're here to be your advocate in the car buying...
How to Piss Off A Car Salesperson: 5 Things Customers Do That Frustrate Car Salespeople
Anyone who has ever held a job can tell you a few things that were annoying about it, even if it was their absolute dream job. Selling cars is no different; there are several things customers do that simply annoy car salespeople. It's almost as if some people are...
When Is the Best Time to Buy a Car?
The grand paradox of car shopping is that it can be simultaneously exciting and stressful. You not only want a new car, but you also want the best deal possible. This dilemma can leave you wondering whether there’s an actual best time to buy a car. There are numerous...
