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Mercedes Extended Warranty Review

February 4, 2021
Written by: Ray Shefska

Mercedes are known for precision engineering combined with luxury interiors. Even with all their attention to quality, manufacturer’s defects still occur. That’s why we suggest that you cover your vehicle with an extended warranty. But should you get it directly from Mercedes? We’ll help you decide in our Mercedes extended warranty review.

We’re going to go over the Mercedes extended warranty program. We’ll discuss the component coverage, additional conditions, and make our ultimate recommendation.

The Highlights:

  • Only one level of coverage
  • Your choice of term lengths and mileage limitations
  • Becomes active after your factory warranty expires
  • We recommend the Mercedes extended protection program largely so that you can have repairs completed by a trained technician using genuine parts

Is It Worth Getting a Mercedes Extended Warranty?

We can’t discuss the Mercedes extended warranty without first going over what’s included in the warranty.

Mercedes only offers one plan, simply known as the Mercedes-Benz Extended Limited Warranty. This plan covers:

  • Engine
  • Transmission
  • Turbocharger/supercharger
  • Cooling system
  • Fuel injection system
  • Steering system
  • Radio
  • Radio receiver
  • Speakers
  • Climate control
  • Navigation system

They specifically state that this is a sampling of what’s covered with the Mercedes extended warranty program and not an exhaustive list. In the fine print, they direct you to contact your Mercedes dealer to go over all covered components.

An exclusion list is also made available, which includes:

  • Vehicle batteries
  • Shock absorbers/suspension struts
  • Communications infrastructure
  • Soft top
  • Glass
  • Paint
  • Appearance items
  • Damage due to lack of maintenance or improper maintenance
  • Damage caused by accidents, misuse, negligence, tampering, or alterations
  • Repairs required due to normal wear and tear
  • Normal maintenance
  • Vehicles used for commercial purposes
  • Any repairs that exceed the market value of the vehicle

Mercedes specifically states that the extended warranty goes into effect when the New Vehicle Limited Warranty expires. As such, the following lengths are available to extend your warranty:

  • One year with your choice of 75,000 or 100,000 miles
  • Two years with your choice of 75,000 or 100,000 miles
  • Three years with your choice of 75,000 or 100,000 miles

All repairs must be completed at a Mercedes dealership. As such, all repairs will be completed by a Mercedes-trained technician and use genuine Mercedes parts. There are approximately 350 dealerships throughout the country to choose from. While not as many dealerships as Ford, there is likely a dealership near you.

The Mercedes extended warranty is fully transferable to another party. There is no mention of a fee for transferring ownership. Being able to transfer your warranty is a great way to boost your resale value.

There are no deductibles whatsoever. The Mercedes vehicle service contract is also completely refundable if canceled prior to the expiration of the New Vehicle Limited Warranty.

Something that stands out is the lack of additional perks, like roadside assistance. While not a big deal, we’re surprised to see that Mercedes isn’t offering more incentives to buy a warranty.

Notice how we aren’t discussing pricing in our Mercedes extended warranty review? That’s because, as discussed in a previous post about vehicle service contracts, prices vary based on VIN and mileage. This adds quite a bit of variance to prices, even for cars of the same make, model, and year. As such, you’ll need to obtain a quote from Mercedes or any other provider to see how much their coverage will cost you.

What’s the final call? Is a Mercedes extended warranty worth it? We think it is, provided that you’re near a dealership. Even though we wish there were more repair options, having Mercedes-trained technicians working on your vehicle is a massive upside. Additionally, having genuine parts used during your repairs will greatly extend the life of your vehicle.

Mercedes Factory Extended Warranty vs. Third-Party Extended Warranty

When it comes to coverage, third-party extended warranties often provide similar levels of coverage as car manufacturer’s extended warranties. They do mimic the coverage so that they can remain competitive.

One difference stands out, though: repair options. With a third-party extended warranty, you have your choice of any repair shop that is licensed by ASE or AAA, which is most repair shops. With a Mercedes extended protection plan, repairs must be completed at a dealership.

We typically advise you to choose based largely on your distance from a dealership. However, with Mercedes, we urge you to consider going to the added distance to have repairs completed at a dealership. Mercedes requires precision and advanced diagnostics that might not be available at a third-party shop. Additionally, most repair shops use aftermarket parts, which could shorten the life of your car.

What is Covered Under a Pre-Owned Mercedes Extended Warranty?

It does not appear as though there is any special coverage for a Mercedes certified pre-owned vehicle. There is no mention of CPO programs on any of the information that Mercedes has made available. This means that you’ll need to ask your closest dealership if there are any special considerations for Mercedes CPO vehicles.

Do We Recommend a Mercedes Vehicle Service Contract?

Where do we land on our Mercedes extended warranty review? We do recommend the Mercedes vehicle service contract. While we’d love for there to be more dealerships to complete your repairs, we believe that having your repairs done by Mercedes-trained technicians and genuine parts is well worth driving further for repairs. The Mercedes extended warranty provides excellent coverage, as well.

If you’re looking for another option, we have an agreement with a third-party vendor of vehicle service contracts to bring you another choice. They offer transparent component coverage and clear pricing. We’ll even include a consultation call to help you decide which warranty is right for you, even if it’s not our option. Reach out to us today to see if we can help you find the best warranty for your car.

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