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Infiniti Extended Warranty Review

Written by Ray Shefska

My career in the retail automotive business started in 1977. Buying a car doesn’t have to be anxiety inducing, stressful, or painful. Instead it can be confidence inspiring, fun, and convenient. Let me show you how.

Infiniti is known for crafting luxurious cars that provide a smooth ride. While they take pride in their work, mistakes do happen. That’s where extended warranties come in. These warranties protect you from manufacturer defects and prevent costly repair bills. While you might not want to buy one from a dealership, we still suggest that you purchase an extended warranty to protect your car. Is the Infiniti warranty any good? Check out our Infiniti extended warranty review to find out!

Today, we’ll explore the Infiniti extended warranty in detail. We’ll go over what’s included in the plan, compare it to third-party options, and make our ultimate recommendation.

The Highlights:

  • They don’t make their component coverage list available on their website for the new vehicle plan, so make sure that you obtain this list before signing any papers.
  • There is only one level of coverage for each type of vehicle, certified pre-owned or new.
  • All repairs must be completed at an Infiniti dealership.
  • We recommend the Infiniti extended protection program.

Is It Worth Getting an Infiniti Extended Warranty?

We shouldn’t discuss whether an Infiniti extended warranty is worth getting before talking about what’s included in the warranty.

Infiniti offers one extended warranty option with two deductible options. They do not disclose the deductible amounts on their website, so make sure to have a firm understanding of their costs before signing any contracts.

The Infiniti extended protection plan allows you to choose your term lengths, all the way up to eight years or 120,000 miles.

What’s actually covered under the plan? All that Infiniti discloses is that it covers over 1,650 components. They do not make a comprehensive list available. You absolutely should obtain and look over the list of covered components before signing up for their warranty.

While they don’t directly state this on their website, we are willing to bet that there will be no coverage for any issues related to abuse, misuse, or neglect. You should clarify the terms of coverage before making your purchase, as well.

All repairs must be completed at an Infiniti dealership. While this can be frustrating, it also means that the repairs will be completed by Infiniti’s trained technicians who will use genuine parts.

The Infiniti extended warranty comes with the following perks:

  • 24/7 roadside assistance, covering battery jumpstarts, lockouts, fuel delivery, and tire service
  • Long-distance towing (up to 250 miles) to help you get to an Infiniti dealership
  • Trip interruption benefits of up to $500 per incident if issues occur when you are more than 100 miles away from your home

We’ll discuss this more later on, but there is a separate plan for Infiniti certified pre-owned vehicles. It’s similar, but there are some differences.

Note that we’re not discussing prices in our Infiniti extended warranty review. In a previous post, we broke down why vehicle service contracts vary based on VIN and mileage. No two cars will have the same price. As such, you’ll need to obtain several quotes to determine which program is right for you.

Infiniti Factory Extended Warranty vs. Third-Party Extended Warranty

Most third-party extended warranty providers do their best to mimic automakers’ warranty plans. The core difference between these plans is where you can have your car repaired.

If you have an Infiniti vehicle service contract, you’ll have to have your vehicle repaired at an Infiniti dealership. Since they offer long-distance towing (up to 250 miles) to help you get there, this isn’t as much of a drawback as it may be with other providers.

Still, you might want to have repairs completed at your favorite auto shop. In that case, you’ll need a third-party warranty. Most third-party warranties will allow you to have your repairs completed at any repair shop that is licensed by AAA or ASE.

We suggest that you obtain several quotes and compare costs and coverage before making your decision. Keep in mind that having your car repair repaired by Infiniti-trained technicians and using genuine parts can go a long way towards extending the life of your car.

What is Covered Under a Pre-Owned Infiniti Extended Warranty?

Known as the Certified Pre-Owned Wrap Extended Protection Plan, this is Infiniti’s coverage available for pre-owned cars. There are some differences between this plan and the standard extended warranty.

One of the first differences between the two plans is that you can cover your vehicle for up to eight years and unlimited miles with the pre-owned plan. There is no unlimited mileage option for new car warranties.

Infiniti also includes a comprehensive list of what’s covered under your program. It’s quite thorough and is made available on their website. To save you some time, we’ll just say that it covers most major components of your vehicle.

Unlike the new car warranties, there is no deductible for repairs on the CPO Wrap plan.

Ultimately, it looks like the Infiniti CPO Wrap Extended Protection Plan is more tempting than the plan made available for new vehicles. We aren’t sure why they decided to do this, but we’ll call it a good thing. It makes buying an Infiniti certified pre-owned vehicle that much more tempting.

Do We Recommend an Infiniti Vehicle Service Contract?

So what’s the outcome of our Infiniti extended warranty review? We do recommend the Infiniti vehicle service contract. While we wish the component coverage list was available on the plan for new vehicles, we still think it’s a worthwhile purchase. You should still explore third-party options to see if you can secure a better price with the same coverage, but if not, the Infiniti plan is worthwhile.

If you’re looking for another option, we offer vehicle service contracts through our partners. Our options have clear coverage and transparent pricing. We even include a free consultation call to help you decide which plan you should go with, even if you don’t go with ours! Reach out to us today to schedule a consultation or request a quote.

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