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F&I Menu Selling: Don’t Fall for It!

You just negotiated and agreed to a car deal. Congratulations! Now isn’t the time to put down your guard … As one sales process ends, another is about to begin. You see, the F&I (finance and insurance) office is where the real money is made in a car dealership....

Craziest Dealership Stories

It's no surprise that working in the auto industry since the 70’s has yielded dozens of crazy stories. Zach asked me to gather together some of my craziest dealership stories in one place. You’ll hear some good ones, some bad ones, and they’re all a sneak peek into...

Should I Buy GAP Insurance?

If you’ve ever bought a car at a dealership, you’ve probably been offered GAP insurance. It may seem like something you need, but do you really? Is it worth the expense? You’ve probably asked yourself, “Should I buy gap insurance, or should I say no?” We’ll answer all...

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